Shipping

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. In very rare situation your processing time may be delayed due to high volume of orders or postal service issues that are outside our control.

Domestic Shipping

Shipping charges for your order will be calculated and displayed at checkout.

Free shipping is offered on all sculptural  and original paintings that measure 16x20 or smaller.

International Shipping:

International shipping rates are calculated at checkout.

Free shipping is included for all sculptural work and paintings(16x20 and smaller).

Unfortunately at this time we do not ship to the following countries:

  • Crimea, Luhansk, and Donetsk regions in Ukraine

  • Russia

  • Belarus

  • Ecuador

  • Cuba

  • Iran

  • Syria

  • North Korea 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Split Rock Art and Design is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your print order within  10 business days of receiving your shipping confirmation email, please contact us at Jonathan@splitrockart.com with your name and order number, and we will look into it for you.

Limitations and P.O. Boxes

Typically only national postal operators (like the US Postal Service or Canada Post) are able to deliver orders to PO Boxes. Many of our products including framed posters and bulkier shipments are too large to be accepted by national postal operators, so we use commercial companies (like FedEx) to deliver these products that cannot deliver to PO Boxes. We suggest you use a physical address instead of a PO Box address to ensure smooth delivery.